Terms & Conditions

Effective Date: August 16, 2026
Last Updated: August 16, 2026

These Terms & Conditions (“Terms”) govern your use of the Holloway Media & Production website, hollowaymedia.org, and your purchase or use of products and services offered by Holloway Media & Production (“Holloway,” “we,” “us,” or “our”).

By accessing our website, submitting an inquiry, requesting a quote, purchasing a product, or engaging Holloway for services, you agree to these Terms to the extent permitted by applicable law.

If you do not agree to these Terms, do not use the website or purchase products or services through the website.

1. About Holloway

Holloway Media & Production provides professional AV, technology, equipment, media, production, consulting, and related services.

Our services may include:

  • AV system design

  • AV equipment sales

  • AV installation and integration

  • Audio systems

  • Video systems

  • Lighting systems

  • Streaming and live production

  • IT and network infrastructure

  • Technology consulting

  • Software development

  • Website development and management

  • Video production

  • Other related professional services

Specific services, deliverables, prices, schedules, and responsibilities may be established in a separate written proposal, quote, statement of work, invoice, or agreement.

Where a separate written agreement conflicts with these Terms, the separate agreement will control for that specific project or transaction.

2. Website Use

You may use this website only for lawful purposes.

You agree not to:

  • Violate applicable law

  • Attempt to gain unauthorized access to our systems

  • Interfere with website operation

  • Introduce malicious software

  • Scrape or copy website content for unauthorized commercial use

  • Impersonate Holloway or another person

  • Submit fraudulent information

  • Use the website to infringe another person's rights

  • Attempt to circumvent security measures

We may restrict or terminate access to the website when reasonably necessary to protect our business, users, systems, or legal rights.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, specifications, images, pricing, availability, and other information.

However:

  • Product specifications may change.

  • Manufacturer information may change.

  • Images may differ from actual products.

  • Colors and appearance may vary by display.

  • Availability may change without notice.

  • Manufacturer packaging may change.

  • Errors may occasionally occur.

We reserve the right to correct errors and update product information.

If a material error affects an order, we may contact you to correct the error, cancel the order, or provide another legally permissible resolution.

4. Pricing

Prices displayed on our website are subject to change.

Unless expressly stated otherwise, prices do not include applicable sales tax, shipping, installation, labor, or other charges.

Any mandatory charges applicable to a transaction will be disclosed at the applicable point of purchase or otherwise as required by law.

Arizona law prohibits deceptive or unfair practices in connection with the sale or advertising of merchandise.

5. Orders and Acceptance

Placing an order through the website constitutes an offer to purchase.

An order is not necessarily accepted until Holloway confirms the order and/or processes the transaction.

We reserve the right to decline, limit, or cancel an order where reasonably necessary, including because of:

  • Product availability

  • Pricing or listing errors

  • Suspected fraud

  • Payment problems

  • Shipping restrictions

  • Manufacturer or distributor restrictions

  • Duplicate or erroneous orders

  • Other legitimate business or legal reasons

If we cancel an order after payment has been received, we will issue an applicable refund.

6. Payment

Payment must be made using an accepted payment method.

You authorize the applicable payment provider to process charges associated with your purchase.

You represent that:

  • You are authorized to use the payment method.

  • Information provided for payment is accurate.

  • You will not use fraudulent payment information.

We may use third-party payment processors. Their terms and privacy policies may also apply.

7. Shipping

Shipping is governed by our separate Shipping Policy.

Shipping estimates are estimates unless a specific delivery commitment is expressly stated in writing.

We will not knowingly advertise shipment times without a reasonable basis to expect that the applicable merchandise can be shipped within the stated period. Federal law imposes requirements concerning advertised shipping times for Internet merchandise orders.

8. Returns and Refunds

Returns and refunds are governed by our separate Returns & Refunds Policy.

That policy forms part of these Terms.

Nothing in our Returns & Refunds Policy limits rights that cannot legally be limited.

9. Manufacturer Warranties

Some products may include warranties provided directly by the manufacturer.

Unless Holloway expressly provides its own warranty in writing, manufacturer warranties are the responsibility of the applicable manufacturer.

Holloway does not expand, modify, or guarantee a manufacturer's warranty unless expressly stated in writing.

Customers should review applicable manufacturer warranty documentation.

10. Professional Equipment

Professional AV equipment may require specialized installation, configuration, operation, electrical work, networking, software, calibration, or other technical knowledge.

Unless specifically included in a written agreement, purchasing equipment from Holloway does not automatically include:

  • Installation

  • Configuration

  • Programming

  • System design

  • Training

  • Calibration

  • Electrical work

  • Network configuration

  • Ongoing support

Where installation or professional services are purchased separately, those services will be governed by the applicable proposal, statement of work, or service agreement.

11. Quotes and Proposals

Quotes and proposals are valid only for the period stated in the applicable document.

If no expiration period is stated, a quote may be withdrawn or revised before acceptance.

Quotes may depend on:

  • Manufacturer pricing

  • Availability

  • Shipping costs

  • Taxes

  • Project scope

  • Labor requirements

  • Site conditions

  • Customer requirements

A quote does not guarantee product availability unless expressly stated.

12. Custom Projects

Custom projects may require deposits, progress payments, milestones, change orders, or other payment arrangements.

Project-specific terms will be established in writing.

Changes requested after approval may result in additional charges or schedule changes.

13. Customer Responsibilities

Customers are responsible for providing accurate information and reasonable access necessary for Holloway to perform agreed services.

Customers are responsible for obtaining permissions, approvals, and access rights that are their responsibility.

Unless otherwise agreed in writing, customers are responsible for ensuring that their premises are reasonably accessible and suitable for the requested work.

14. Intellectual Property

Unless expressly stated otherwise, Holloway and its licensors retain all rights in:

  • Website content

  • Logos

  • Branding

  • Graphics

  • Text

  • Photography

  • Videos

  • Software

  • Designs

  • Documentation

  • Original materials

  • Other intellectual property

You may not reproduce, distribute, modify, sell, or commercially exploit Holloway's intellectual property without written permission.

Products and trademarks belonging to third parties remain the property of their respective owners.

15. Customer Materials

If you provide Holloway with files, photographs, logos, documents, recordings, designs, or other materials, you represent that you have the necessary rights and permissions to provide those materials and authorize Holloway to use them for the requested project.

You remain responsible for materials you provide unless otherwise agreed in writing.

16. Third-Party Products and Services

Holloway may sell, recommend, integrate, or work with products and services manufactured or provided by third parties.

Holloway is not responsible for defects, discontinuation, manufacturer changes, manufacturer support policies, third-party software failures, or other matters outside Holloway's reasonable control.

17. Limitation of Liability

To the maximum extent permitted by law, Holloway Media & Production will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website, purchase of products, or use of services.

To the maximum extent permitted by law, Holloway's aggregate liability arising from a particular transaction will not exceed the amount actually paid to Holloway for the specific product or service giving rise to the claim.

This limitation does not apply to liability that cannot legally be limited or excluded.

18. No Guarantee of Uninterrupted Service

We do not guarantee that the website, online store, services, products, third-party integrations, or communications systems will always be available, uninterrupted, error-free, or secure.

We may modify, suspend, or discontinue portions of the website or services.

19. Force Majeure

Holloway will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters

  • Severe weather

  • Fire

  • Flood

  • Government action

  • War

  • Terrorism

  • Labor disruptions

  • Transportation disruptions

  • Manufacturer delays

  • Distributor delays

  • Supply shortages

  • Carrier delays

  • Internet or telecommunications failures

  • Cybersecurity incidents

  • Power failures

  • Other events beyond our reasonable control

Nothing in this section eliminates rights or obligations that applicable law requires us to honor.

20. Disputes and Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise.

Before initiating formal legal proceedings, the parties are encouraged to attempt in good faith to resolve disputes directly.

Nothing in these Terms prevents a consumer from exercising rights that cannot legally be waived.

21. Changes to These Terms

We may update these Terms periodically.

The updated version will be posted on this website with a revised “Last Updated” date.

22. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law.

23. Entire Agreement

These Terms, together with any applicable written proposal, invoice, statement of work, purchase agreement, policy, or other written agreement, constitute the applicable agreement concerning the subject matter addressed by those documents.

24. Contact

Holloway Media & Production
Email: info@hollowaymedia.org
Website: hollowaymedia.org

Nothing in these Terms is intended to waive any non-waivable consumer rights under applicable law.